Ratings & Reviews

Overall Rating

4
(129 reviews)
79.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Augustine N. - |Recommended: YesOkay — Na
response from property -Thank you for your 4-star rating, Augustine. We would be happy to hear any feedback you have for us. Best regards, The Element Management Team
submitted by Fidela R. - |Recommended: YesNice place — its a nice place to live, but needs a little details, like the laundry needs more care.
response from property -Thank you for taking the time to post your review. We're happy to hear that you are liking living here! Please feel free to contact our Management Office at theelementleasing@mresmgmt.com regarding your review. Thank you! -The Element Management Team
submitted by Daniel O. - |Recommended: YesClean Environment — Safe, Clean and Orderly Neighborhood.
response from property -Thank you for your review. We are so glad to hear that you are enjoying your home! We pride ourselves on our safe and beautiful community, and we are happy to hear you are loving it as well. Our team works extremely hard to provide the best experience for our residents. Thanks again! -The Element Management Team
submitted by Emmanuel D. - |Recommended: YesThings that should be — you can hear every step you're upstared neighbor make and the laundry machine needs to be updated. there is no over the stove fan even those there is clearly a space to put one so your whole apartment doesn't smell like food.
response from property -Hello Emmanuel, We thank you for taking the time of expressing your concerns regarding the laundry units, noise, and the absence of a fan above the stove. Please reach out to us directly at (847) 593-3306 so we can discuss these issues and any other issues you may have. We will help our residents however we can. Have a great day! Your The Element management team.
submitted by Rachael S. - |Recommended: YesIt meets our needs — For the most part, we've had a good experience in our townhouse. We can sometimes hear our neighbors, but I know they hear us, too, since I have loud children. Initially, our neighbors were louder and we could hear them all hours of the night, but it's gotten better lately. Heating and cooling have not been the greatest - in the winter, the bedrooms upstairs were 5-10 degrees colder than what we had the thermostat at, and in the summer, it's been 10 degrees warmer and 84 is unbearable to sleep in, even with fans blowing . The quality of materials in the house is fine - not the best, but not quite the cheapest, either. The office staff has always been professional in our interactions, and they've been prompt in responding to any questions or requests. The biggest reason we chose this townhouse is because we could bring our own washer, dryer, and microwave the only appliances we owned from our previous rental . As far as our rental price goes, it's maybe a little higher than we would like especially since we have to pay all utilities , but it's mostly comparable to the prices in the immediate area. Overall, we've been satisfied with our time renting our townhouse, and it's met our needs.
response from property -Thank you for your feedback. we love hearing that our office staff has been doing a great job here at The Element. We are always looking for ways to improve the quality of living for our residents. We encourage you to stop by the office or contact us so that we can discuss any unresolved issues you may have. -The Element Management Team.
submitted by Lawrence P. - |Recommended: YesNot sure it is worth it. — The price is high for what you get. The parking lot has holes that's been there my whole lease time. Not worth the price.
response from property -Thank you for reviewing our community. We appreciate your feedback and would like to talk to you further regarding the concerns you have presented here so we can help resolve anything that is outstanding. Please feel free to contact us at theelementleasing@mresmgmt.com or by calling us at 847-593-3306, so we can talk to you more about your review. Thanks again. - The Element
submitted by Branden L. - |Recommended: YesMost relaxed I have BEEN — i would tell them its very quite, very relaxing and near everything i need.
response from property -Thank you for leaving this review, Branden. We really appreciate the feedback of our residents. Here at The Element, we pride ourselves on our peaceful neighborhood. We are happy to hear that you have enjoyed all that our community has to offer. On behalf of our entire team, we hope we can continue to provide a great renting experience for years to come. If you have any other comments, contact us at 847-593-3306. -The Element
submitted by Ulan K. - |Recommended: YesI recommend — NIce place to live with parking and with professional property staff
response from property -On behalf of our entire team, thank you Ulan. We love hearing about our awesome staff, and they work extremely hard to provide a great experience for our current and future residents. -The Element Management Team.
submitted by Jonathan M. - |Recommended: YesHallways could use fresh paint — Chill and quiet
response from property -Thank you for your kind review. We are glad to hear you are enjoying our community! - The Element Management Team
submitted by Jada B. - |Recommended: YesThe property is so peaceful — It’s feels peaceful and homey to live at the element.
response from property -Thank you for taking time to post this review. We are so pleased to bring you a 5-star living experience and greatly appreciate your feedback. We value you as a part of our community. Warmest Regards, The Element
submitted by Hugo S. - |Recommended: YesI love it here — It is beautiful place to live
response from property -Hugo, Thank you so much for your rating. We would love to hear more of your feedback regarding our apartment homes. Best wishes, The Element Management Team
submitted by Daniel G. - |Recommended: YesGreat, quiet place to live — Excellent, quiet place to live, convenient location, convenient facilities access to laundry, mail, etc . Only downside is maintenance of small things loose exterior locks, laundry room, etc. Layout makes for excellent noise separation from your neighbors, which is a major plus.
response from property -Thank you for your review, Daniel. We are happy to hear you have enjoyed living with us overall. We do our best to create a calm and welcoming community. We appreciate all the feedback we receive. Best regards, The Element Management Team
submitted by Mervin C. - |Recommended: YesVery good — Cheap and good
response from property -Thank you for taking time to post this review. We are so pleased to bring you a 5-star experience and greatly appreciate your feedback. We value you as a part of our community. Warmest Regards, The Element
submitted by Reycha S. - |Recommended: YesPlace — Verry good Place
response from property -Thank you for taking the time to rate our community, Reycha. -The Element.
submitted by Meisha T. - |Recommended: YesI like it. — It’s a good place to live just too small
response from property -Meisha, Thank you so much for rating us. We would love to hear more of your opinion on our apartment homes. Warm wishes, The Element Management Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Element", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Element", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose