Ratings & Reviews

Overall Rating

(143 reviews)
80.4% of customers recommend this property

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Resident Reviews

submitted by Miesha S. - |Recommended: YesBeautiful properties — Newly remodeled but have to hiding problems the sink leaks, can’t use the bath tub only shower , mold on the walls in the bathroom and in one of the bedrooms and rail broke.
response from property -Miesha, Thank you for the review. We are so sorry to hear about issues with your unit. Our goal is to help our residents and resolve any issues with their units. Please contact us so we can help resolve any issues you may have. - Best wishes The Element Management Team
submitted by Ilkhom K. - |Recommended: YesOverall good — Quiet
response from property -Thanks for your time, Ilkhom. It is great to know that you find our community to be quiet. We always look forward to talking to our residents so feel free to contact us whenever, the Element Management Team.
submitted by Destinee G. - |Recommended: YesI think its good, there shouldn't be type of dog restrictions — Its quiet and friendly. There is a lot of open space and a great area to be in.
response from property -Thank you so much for your review Destinee, we're happy you enjoy The Element. If there's anything we can do to make your experience five star, please let us know.
submitted by Manuel O. - |Recommended: YesI like it very much. — Its quiet and peaceful.
response from property -Thank you for your review. We're glad that you have had a positive and peaceful experience. We're always looking for ways to improve our community. If you would like to leave more feedback, we would be delighted to hear from you. The Element Management Team.
submitted by Venkata K. - |Recommended: YesBest place in Mount Prospect to call home. — Rooms are space and comfy.
response from property -Thank you for taking the time to post this review. We are very happy to hear about your positive living experience here with us. We greatly appreciate your feedback, Venkata. Sincerely, The Element
submitted by Miguel M. - |Recommended: YesGreat Place to live — Peaceful, quiet, calm, and you have your own parking space.
response from property -Thank you for your review! We love hearing that you enjoy the peaceful community. With gratitude, - The Element Management Team
submitted by Sandra H. - |Recommended: YesThe best Apartment I have ever rented from — Its awesome living here, coming from my apartment where the neighbors were much too loud and no matter what the property owners did nothing, however at The Element there are no noisy neighbors. everyone is friendly and the staff is especially helpful. Any time repairs are needed to be done they were done very quick and very efficient
response from property -We greatly appreciate your compliments, Sandra! We could not be happier to know you think so highly of our community. We do our best to provide a peaceful atmosphere. Our team puts the utmost care into every interaction with our residents, so we can not thank you enough for noticing our efforts. We are determined to keeping that level of service up. If you have questions or concerns don't hesitate to drop by our office or give us a call. Respectfully, The Element Team!
submitted by Dennis J. - |Recommended: YesI like the property and the area it's quiet and peaceful — It's cozy and quiet
response from property -Thanks for your time, Dennis. We are so happy to know that you find our community to be cozy. It is always good to hear about your experiences. Looking forward to hearing more from you, The Element Management Team.
submitted by Kyle R. - |Recommended: YesPricey for how cheap outdated my apartment looks. Not worth the price that keeps going up each year — Cheap kinda crappy apartment in a decent neighborhood. Pricey for the type of apartment i have. Shitty loud floors and a washing room thats floods every month. Mold in bathrooms etc. When asked if they could replace outdated broken moldy pieces they always say they cant do it
submitted by Rahul P. - |Recommended: NoPoor quality of fixtures — Pretty normal. Not too great
response from property -Thank you for taking the time to post your review Rahul. We are very sorry that you did not enjoy living in our community. At The Element we strive to give our residents the living experience they love. Please let us know if we can improve your experience in our community. - The Element Management
submitted by Saige H. - |Recommended: YesCompared to the my previous leasing renting experiences. the Element has so far been the best. Me and my husband have nothing but good things to say about this apartment home community. — With our leasing experience going so well. We recommend The Element to a family friend already and they have already stated the process of leasing one of the apartment homes.
response from property -Thank you for your review. We love hearing that you appreciate the members of our staff. Here, at The Element, we work hard to employ happy and helpful office staff. Please let us know how we can continuously improve by contacting us at The Element . Thank you!
submitted by Joshua A. - |Recommended: YesAmazing property great service — It is ten star living, in a beautiful neighborhood
response from property -Joshua, thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. -The Element Management Team.
submitted by Johnae J. - |Recommended: YesGreat Place to Live — Peaceful an Respectful.
response from property -Thank you for your review, Johnae. We strive to provide a warm and peaceful atmosphere and we are happy to hear we've done just that for you. Please let us know if we can assist you in the future. Warmest Regards, -The Element Management Team
submitted by Marissa J. - |Recommended: YesComfortable and cute apartment — The apartment complex is nice, not perfect, but very comfortable and nice place to live. The buildings are made well, the washer and dryers are coin operated, they have amenities Gym and pool that are not open at the moment, one air conditioning unit in 1 bedroom. The kitchen is nice with a gas stove and microwave with vent above oven, The appliances are stainless steel and the sink detaches to be a sprayer for easy cleaning. The Bathroom is mostly white, which is nice to put our own touch on it. I live in the building where the resident office is and our view is awesome of the pond although, sometimes there is trash in the pond. The mail room is nice, I have so far not had any problems with packages being stolen. The parking lot is nice and they do not tow guest until 11pm. If you need a guest to stay the parking passes for one night is 5. Overall I love this place for the price and proximity to stores and restaurants.
response from property -On behalf of our entire team, thank you Marissa. We love hearing about our residents enjoying the quality of their homes and amenities of our community. Our team works extremely hard to provide a great experience for our residents. -The Element Management Team.
submitted by Augustine N. - |Recommended: YesOkay — Na
response from property -Thank you for your 4-star rating, Augustine. We would be happy to hear any feedback you have for us. Best regards, The Element Management Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Element, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Element, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose