Ratings & Reviews

Overall Rating

3(57 reviews)71.9% of customers recommend this property

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Resident Reviews

Great Valuesubmitted by Hao Z. - |Recommended: YesBest choice if you are looking for a decent apartment with affordable rent.
response from property -Thank you for your review Hao, we are happy to have you as a resident.
New management suckssubmitted by Jeffin J. - |Recommended: NoTowed my car for not having the new sticker and I had to pay 200 to get my car back. I didn't even receive any notification from the office regarding changing the old parking sticker. Instead of towing my car they could've given me a warning. The new Management sucks. Yes, please post this review to social media sites. Well, I already did.
response from property -We are sorry for the experience you had with parking. Please let us know if there is anything we can do to improve your experience at the Element.
It's a very nice place my building is very quietsubmitted by Renee B. - |Recommended: YesQuiet, nice neighbors the staff is excellent , my go to people are the whole leasing staff, especially Angela Halford she always help me with any big or small problems I might have.
response from property -Thank you Renee, we are glad you're enjoying your stay at the Element. If there is anything we can do to make it a five star experience let us know as we do strive for five star service.
It's a clean and quiet areasubmitted by Elisa C. - |Recommended: YesI would say it's laid back, calm and quiet, apartments are nicely renovated and great that they allow pets. I haven't had any problems so far living here.
response from property -Thank you for your review Elisa, we are glad you're enjoying your stay at the Element. If there is anything we can do to make it a five star experience let us know as we do strive for five star service.
El mejor lugar, tranquilidad absoluta.submitted by Lilia R. - |Recommended: YesPorqué es un lugar diferente a otros, muy tranquilo, buen mantenimiento y buena administración. Vale la pena vivir aquí.
response from property -Thank you for your review Lilia, we are happy to have you as a resident.
Wonderfulsubmitted by Enrique O. - |Recommended: YesIt's what to live for.
response from property -Thank you for your review Enrique, we are happy to have you as a resident.
It is a safe place to livesubmitted by Renee M. - |Recommended: YesIt is a safe place to live
response from property -Thank you for your review Renee. If there is anything we can do to make it a five star experience let us know as we do strive for five star service.
No resolve on complaintssubmitted by Glen - |Recommended: NoIf your looking for affordable living with alot of compromise...this is it. Complaints about neighbors that get hardly any attention. Violations of lease agreement, pertaining to one bedroon occupancy laws by other residents 2 1 rule, meaning 2 adults one child ...my building alone houses families that violate this 2 adults 2 children, 2 adults 3 children in a 650sqft apartment and nothing gets done about it. Laundry facilities are dirty, with only 2 washers and 2 driers for 12 units. Rotting drywall and badly corroded electrical outlets powering stove and refrigerator. Warped cabinet paneling from previous water damage. Kids running freely up and down hallways as well as within there units at all hours of the day and night , constantly banging, and jumping...with the occasional banging on my living room window garden apartment . Basically if you choose to live here, get a top floor unit, and insist on seeing the actual unit you'll be moving into prior to signing anything.
response from property -Thank you for your review Glen. We are sorry for the experience you've had at the Element and we would like to help improve your stay with us. Please contact so we can discuss these issues and get your issues resolved.
Horriblesubmitted by Anonymous - |Recommended: NoStaff not helpful they attack you for any little thing. They don't work with you on your needs. When you have a complaint they take months to fix it. I would not recommend this apart to anyone.
response from property -I'm sorry to hear about the experience you've had. Please contact us so we can discuss your issues and make them right.
Greatsubmitted by Annel A. - |Recommended: YesMuy bueno
response from property -Thank you Annel we appreciate your four star review and we are happy to have you as a resident here at The Element. If there is anything else we can do to give you five star service, please let us know. Thank you again for choosing The Element as your home.
Everything is goodsubmitted by Valerie C. - |Recommended: YesIts a quiet place to live
response from property -Thank you for your review Valerie. We are happy you are enjoying your stay with us. If there is anything you ever need please let us know. Thank you for choosing The Element as your home.
You guys rock.submitted by Ajit A. - |Recommended: YesAlways Helpful and Supportive.
response from property -Thank you Ajit we appreciate your feedback and are glad our office and maintenance team are taking good care of you. We are happy to have you as a resident here at The Element.
Nicesubmitted by Leah B. - |Recommended: YesNice. Clean. Great apartment for the cost.
response from property -Thank you for your review Leah. We strive to give exceptional customer service. Please let us know what we can do to give you a 5 star experience! We value your feedback and will use it to improve the community for you and other residents.
BEAUTIFUL COMMUNITYsubmitted by Tannent G. - |Recommended: YesYES I DO, MY NEIGHBORS ARE ALL QUIET AND NICE. THE OFFICE STAFF IS PLEASANT AND HELPFUL. I LOVE ALL THE AMENITY THAT ARE RIGHT HERE AT HOME.
response from property -Thank you for your review Tannent. We strive to give exceptional customer service and are happy to have you as a resident.
Not a great experiencesubmitted by Michael Z. - |Recommended: NoStay away from building 9 on Cottonwood. The third floor neighbors are inconsiderate and obnoxiously loud. If you are looking for a place to come home to to relax do not select a second floor apartment in building 9. Be wary of selecting an apartment on the ground floor as it flooded within the past year. There is usually garbage outside and the parking lot will occasionally have broken glass. You can find an apartment with better amenities in the area for the same price of what they are now asking for rent.
response from property -Thank you for your feedback Michael. We would like to apologize for the experience that you've had with our community. We strive for five star service so please let us know if there is anything specific we can do to improve your satisfaction.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Element, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Element, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose